Customer Story

How AskNicely transformed Zzish’s marketing efforts

Discover how integrating AskNicely with Slack has revolutionized feedback processes, boosted user engagement, and saved valuable time every day for Zzish.

How AskNicely Transformed Zzish’s Marketing Efforts

Key takeaways from Zzish's journey

Real-time feedback: Integrating AskNicely with Slack allows Luis's team to see reviews live and act immediately, making it easier to share user stories and showcase their impact.
Time savings: Automating the process of finding and posting positive reviews with AskNicely saves the team over an hour daily, significantly improving efficiency.
Enhanced user engagement: The number of interviews with both satisfied and critical users has increased by 200%, enabling the team to quickly identify valuable insights and arrange calls minutes after reviews are submitted.

“With AskNicely in place, we no longer have to spend time searching for positive reviews online and asking users for permission to post. AskNicely automates the entire process for us. Right now we are saving more than one hour a day.”
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Luis Pardo, Head of Marketing, Zzish

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Luis Pardo, Head of Marketing -

Key Takeaways From Zzish's Journey

Real-Time Feedback: Integrating AskNicely with Slack allows Luis's team to see reviews live and act immediately, making it easier to share user stories and showcase their impact.
Time Savings: Automating the process of finding and posting positive reviews with AskNicely saves the team over an hour daily, significantly improving efficiency.
Enhanced User Engagement: The number of interviews with both satisfied and critical users has increased by 200%, enabling the team to quickly identify valuable insights and arrange calls minutes after reviews are submitted.

Time to Start Leading From the Frontline?

The best customer service companies in the world all understand one thing: Empowering your frontline team creates incredible customer experiences.

Our Frontline tools are designed to help you do just that. Use customer feedback to recognize, coach and engage your teams with an app that fits in their pocket.