eBooks and guides

We’ve got everything you’ll need to improve the customer experience - whether you’re a pro or just getting started.

The Book of NPS

The all-new simple, straight-talking guide to evolving your business by collecting and acting on customer feedback with Net Promoter Score®

The Book of NPS for Growth

In this eBook, we turn the whole growth hacking model on its head, to prepare for a new era of customer-obsessed marketing.

NPS Benchmark Study

The definitive study into industry best practice and success stories when using Net Promoter Score to measure customer satisfaction.

We like to see results, too.

Learn how AskNicely has helped these companies transform the customer experience.
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"With AskNicely, we've transformed detractors into promoters, increased organizational visibility, and significantly boosted customer satisfaction. Our customer relationships have never been stronger."

"By and large we have seen the scores get better because we've been able to use the feedback to do focus trainings."

We like to see results, too.

Learn how AskNicely has helped these companies transform the customer experience.
Learn more
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Ready for a change?

Using a customer experience management platform like AskNicely can help your business see an increase in NPS, positive reviews, and customer retention

Customer experience management is the process of collecting feedback, sharing it with your team, identifying areas for improvement, and implementing changes to create a five-star customer experience.

If you want results like this for your business, explore the resources hub more or book a demo today.