AskNicely is an AI-powered customer experience platform built for multi-location businesses. AskNicely captures real-time customer sentiment and proactively turns that into actions that grow reputation and attract and retain customers.
Customer satisfaction for people-powered businesses
Make CX improvement easy. Smarter feedback. Simpler change.
AskNicely uses AI to capture richer, more specific customer feedback and convert it into simple, daily actions your team can take. No overthinking, just clear next steps that drive retention, referrals, and revenue.
AskNicely’s NiceAITM instantly analyzes customers sentiment - surveys, reviews and more - to provide actionable insights to all levels of the organization.
NiceAITM highlights risks, trends and wins so teams know where to act next.
See what matters most, spot risks early to quickly help you improve service without extra admin or guesswork. Great service builds trust. More five-star reviews.
Proactively turn feedback into action. Grow your reputation, attract and retain customers.
To improve your customer experience, every customer-facing team needs clarity, motivation, and the ability to move quickly.
Real-time, actionable insights
Provide actionable insights that improve your customer experience. Dynamic, conversational AI-powered surveys dig deeper for richer information and yield higher response rates.
Instantly spot areas for improvement or positive reinforcement. Use NiceAITM to identify focus areas to maximize your customer experience at every location.
AskNicely provides you the tools to prioritize your customer experience focus areas and continously improve your entire company's customer experience. Fuel your growth by driving more referrals, five star reviews and repeat customers.
