Grow through exceptional customer experiences

Turn real-time customer sentiment into action

AskNicely is an AI-powered customer experience platform built for multi-location businesses. Capture real-time customer sentiment, get action-oriented recommendations, and proactively grow a reputation that attracts and retains customers.
Customer satisfaction for people-powered businesses

Make CX improvement easy. Smarter feedback.
Simpler change.

AskNicely uses AI to capture richer, more specific customer feedback and convert it into simple, daily actions your team can take. No overthinking, just clear next steps that drive retention, referrals, and revenue.
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Measure every customer experience. See the impact on your bottom line.
Build your reputation.
Grow revenue.
That's nice.

Practical AI to grow the bottom line

AskNicely’s NiceAITM instantly analyzes customer sentiment via surveys, reviews, and more, to provide actionable insights at all levels of the organization, from customer-facing teams to senior leadership.

See what matters most, spot risks early, and improve service without extra admin or guesswork. Great service builds trust and earns five-star reviews.
See how

Real-time, actionable insights

AskNicely provides actionable insights that help you improve the customer experience. Dynamic, conversational, AI-powered surveys dig deeper for richer information, yielding higher response rates.
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Built for multi-location service businesses

Real-time insights for everyone: from the head office, to the branch manager, to indiviudal customer-facing employees.
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Motivate exceptional customer experiences

Instantly spot areas for improvement or positive reinforcement. Use NiceAITM  to identify focus areas to maximize your customer experience at every location.
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See how top brands use AskNicely
to drive business growth

“We're proud of how far we've come, and AskNicely has been instrumental in helping us drive customer impact and operational alignment.”

Luis Marulanda, Chief Strategy Officer, Big Blue Bug Solutions

Cinch increased their NPS from -13.7 to over 40

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See more success stories

Case studies

Health and wellness

See how health and wellness brands use AskNicely.

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Pest and home services

See how pest control and home services businesses use AskNicely.

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Financial services

See how financial services businesses use AskNicely.

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Want to see how feedback can drive earned growth?

Let us show you how thousands of services businesses simplify customer experience management..
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