Customer experience templates and worksheets

We’ve got everything you’ll need to improve the customer experience — whether you’re a pro or just getting started.
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Template

CSAT survey template

Download our customer satisfaction survey template to start creating your own surveys.
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Template

NPS survey template

Download our Net Promoter Score survey template to start creating your own surveys.
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Template

Customer service satisfaction survey email template

Download our customer service satisfaction survey email template now!
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Template

List question survey template

Download our list question survey template to start creating your own surveys.
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Template

5-star survey template

Download our 5-star survey template here.
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Template

Customer feedback survey template

Download our customer feedback survey template here. 
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Template

Post-support feedback survey template

Download our post-support feedback survey template.
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Template

Task accomplishment survey template

Download our task accomplishment survey template.
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Template

Knowledge base assessment survey template

Download our knowledge base assessment survey template here. 
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Template

Employee net promoter score (eNPS) survey template 

Use this survey template to find out your employee net promoter score. 
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Template

Employee engagement survey template

Use this survey template to find out how engaged your employees are at work. 
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Worksheet

Customer journey worksheet: Dental and medical

Use this worksheet to map out the points of contact with a patient at a dental or medical practice. 
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We like to see results, too.

Learn how AskNicely has helped these companies transform the customer experience.
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"With AskNicely, we've transformed detractors into promoters, increased organizational visibility, and significantly boosted customer satisfaction. Our customer relationships have never been stronger."

"By and large we have seen the scores get better because we've been able to use the feedback to do focus trainings."

We like to see results, too.

Learn how AskNicely has helped these companies transform the customer experience.
Learn more
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