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Customer experience templates and worksheets
We’ve got everything you’ll need to improve the customer experience — whether you’re a pro or just getting started.
Tools
Customer experience ROI calculator
See how customer experience management could boost your ROI.
Natalie Craig
11 Jan 2022
•
5 min read
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Tool and strategies modern teams need to help their companies grow.
Template
CSAT survey template
Download our customer satisfaction survey template to start creating your own surveys.
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Template
NPS survey template
Download our Net Promoter Score survey template to start creating your own surveys.
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Template
Customer service satisfaction survey email template
Download our customer service satisfaction survey email template now!
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Template
List question survey template
Download our list question survey template to start creating your own surveys.
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Template
5-star survey template
Download our 5-star survey template here.
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Template
Customer feedback survey template
Download our customer feedback survey template here.
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Template
Post-support feedback survey template
Download our post-support feedback survey template.
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Template
Task accomplishment survey template
Download our task accomplishment survey template.
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Template
Knowledge base assessment survey template
Download our knowledge base assessment survey template here.
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Template
Employee net promoter score (eNPS) survey template
Use this survey template to find out your employee net promoter score.
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Template
Employee engagement survey template
Use this survey template to find out how engaged your employees are at work.
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Worksheet
Customer journey worksheet: Dental and medical
Use this worksheet to map out the points of contact with a patient at a dental or medical practice.
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We like to see results, too.
Learn how AskNicely has helped these companies transform the customer experience.
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"With AskNicely, we've transformed detractors into promoters, increased organizational visibility, and significantly boosted customer satisfaction. Our customer relationships have never been stronger."
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"By and large we have seen the scores get better because we've been able to use the feedback to do focus trainings."
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We like to see results, too.
Learn how AskNicely has helped these companies transform the customer experience.
Learn more