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Customer experience templates and worksheets
We’ve got everything you’ll need to improve the customer experience — whether you’re a pro or just getting started.
Tools
Customer experience ROI calculator
See how customer experience management could boost your ROI.
Natalie Craig
11 Jan 2022
•
5 min read
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Tool and strategies modern teams need to help their companies grow.
Template
CSAT survey template
Download our customer satisfaction survey template to start creating your own surveys.
Download now
Template
NPS survey template
Download our Net Promoter Score survey template to start creating your own surveys.
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Template
Customer service satisfaction survey email template
Download our customer service satisfaction survey email template now!
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Template
List question survey template
Download our list question survey template to start creating your own surveys.
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Template
5-star survey template
Download our 5-star survey template here.
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Template
Customer feedback survey template
Download our customer feedback survey template here.
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Template
Post-support feedback survey template
Download our post-support feedback survey template.
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Template
Task accomplishment survey template
Download our task accomplishment survey template.
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Template
Knowledge base assessment survey template
Download our knowledge base assessment survey template here.
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Template
Employee net promoter score (eNPS) survey template
Use this survey template to find out your employee net promoter score.
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Template
Employee engagement survey template
Use this survey template to find out how engaged your employees are at work.
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Template
Voice of the customer template
With this template, you can easily track and address common issues, monitor customer needs, and prioritize areas for improvement
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Worksheet
Customer journey worksheet: Dental and medical
Use this worksheet to map out the points of contact with a patient at a dental or medical practice.
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We like to see results, too.
Learn how AskNicely has helped these companies transform the customer experience.
Learn more
"With AskNicely, we've transformed detractors into promoters, increased organizational visibility, and significantly boosted customer satisfaction. Our customer relationships have never been stronger."
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"By and large we have seen the scores get better because we've been able to use the feedback to do focus trainings."
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We like to see results, too.
Learn how AskNicely has helped these companies transform the customer experience.
Learn more
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