Welcome to a new era of CX improvement

Insights alone are worthless. Change takes sustained action.

Get early access

Today’s impact is better than
tomorrow’s plan

Improving CX used to mean getting more insights — but the challenge has always been with what happens next. With AskNicely, you have a partner to make it easier than ever to see impact fast.

To improve your customer experience, every customer-facing team needs clarity, motivation, and real-time customer feedback:

No more static insights sitting in boardrooms
No more disengaged frontline teams
No more slow, one-size-fits-all CX programs

Collecting customer feedback without a clear strategy is like going to the gym without a workout plan — you might put in the effort, but the results are often underwhelming. Think of AskNicely like a personal trainer for customer experience —keeping your team on track, motivated, and driving measurable results.

Watch as AskNicely becomes your
CX copilot

Explore what’s coming soon

Dynamic Surveys, supercharged

AI-powered surveys adapt in real time to capture the most relevant feedback. Soon, they’ll go even further — drilling into specific CX goals at every location, so you get deeper insights into what matters most.

CX Digests

Stay in the know about everything that’s working — and what’s not. AskNicely summarizes customer feedback and sentiment from every channel into bite-sized updates and improvements that leaders and teams can act on instantly.

Team Goals

AI-powered insights dynamically recommend objectives tailored to each region, location, and team, ensuring goals are both strategic and relevant. With built-in tracking, progress updates, and clear accountability, everyone stays focused on what matters most.

Praise

Recognize outstanding contributors with real customer words. AskNicely flags who’s excelling at delighting customers and makes it easy to share their success on Slack, Microsoft Teams, or email —fostering a transformative culture of public celebration and improvement.